Send a SMS Campaign
Before you send a SMS campaign, you should build your group.
Step 1: Navigate to "Create SMS Campaign"
Enter the Campaign section, click Create SMS Campaign at the top right corner.
Step 2: Name Your Campaign
Name your campaign. Campaign name will not be shown in the SMS message body.
Step 3: Confirm Sender and Recipients
Set your Sender Name, then choose group(s) or create new one(s).
Sender name can be any case sensitive alphanumeric strings ("0 - 9", "a - Z") up to 11 characters or numeric only strings up to 14 characters. The empty space character (" ") is accepted but not recommended as some phones may not be able to interpret this.
To choose multiple groups, press and hold the Shift or Ctrl key.
Step 4: Set the Unsubscribe Message
An unsubscribe message can be appended at the end of your message content. Choose a message style and fill in your contact number for unsubscribe.
If a person requests to unsubscribe from your message, simply search or look into his/her contact profile, identify and click its Subscription Centre icon/button, then proceed accordingly to update his/her preferences.
Step 5: Prepare the SMS
Method 1: Create SMS Template
If you will send campaigns with similar content regularly, you can:
Click the Create SMS Template button in the SMS Template field to create a new SMS template.
Wondering how to create a SMS template? click here.
Method 2: Reuse SMS Template
Alternatively, you can choose an existing SMS template.
Method 3: Use the SMS Editor
You can write the SMS message in the editor directly. While you are writing, the system counts the number of SMS messages it will consume and characters left.
Length of a SMS
|Maximum Characters||Message Needed|
|Content in English Only||160||1|
|306 (Long SMS)||2|
|459 (Long SMS)||3|
|Content with Chinese or Non-English Characters||70||1|
|134 (Long SMS)||2|
|201 (Long SMS)||3|
Step 6: Personalize the Message (optional)
If you want, you can personalize the message with data fields. Choose field(s) and insert its code to the right position.
Step 7: Preview the SMS
Now you can click Preview to verify the content in the browser.
Step 8: Test Send
Click the Test Send button to send a testing version of your SMS message to your Test Send Group.
Unlike email campaign, credits will be deducted for sending test SMS messages.
Step 9: Advanced Settings
You can exclude contacts, modify notification and tune other campaign configurations by clicking the Advanced Settings button. For details on Advanced Settings, please check here.
Step 10: Schedule the Campaign
Finally, when everything looks great, you can save, schedule or start the campaign immediately.
If you are just drafting a campaign, you can choose Pending. All your settings will be saved but the campaign will not be sent.
You can choose Start Now to send the campaign immediately.
Otherwise, you can choose Schedule to start the campaign at a later time.
To control how fast all messages should be sent, you have to specify the interval between each SMS message delivery.
When everything is ok, click Save.
You can also set up Send Periods. Campaigns will be limited to run within Send Periods only or otherwise suppressed automatically. To set them up, please view: Delivery Timetable.