English
This Help Center only contains articles for the legacy versions released before 2018. If you use the latest version, please visit the new Knowledge Base.

Unsubscribe Group

View the Unsubscribe Group

Step 1: Go to Group

First, click [My Setup].

Go to [My Setup]
Go to [My Setup]

Then select [Group].

Select [Group]
Select [Group]


OR

Enter [Campaign] section, then click the [Group] button at the top right corner.

Click the shortcut under the [Campaign] section
Click the shortcut under the [Campaign] section

Step 2: Choose Unsubscribe Group

In the [View] drop-down list, choose [Unsubscribe Group].

Choose [Unsubsribe Group]
Choose [Unsubsribe Group]

Import Unsubscribed Contacts

To import contacts into the unsubscribe group of system, add an additional column with the header name [Email Subscription Status] in your data file and mark with value [Unsubscribe] for the contacts.

Create a unsubscribe column in Excel
Create a unsubscribe column in Excel

Proceed with the normal import steps after your unsubscribe data file is prepared. All contacts imported will then be put into the Unsubscribe Group.

To learn more about importing a file, please view: Import Contacts.