Contact

Contact is an individual.

You can keep a detailed company record by adding available contact records to it.

A set of good contact records can help salesman to maintain an up-to-date contact channel of prospect, customer, partner or provider.


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Contact Status

Another data field Contact Status to identify the validity of contact information after an email marketing campaign.

Valid Valid Contact Contact email address is valid, able to send email
Obsolete Obsolete Contact User has manually changed the status from problematic to obsolete to indicate such contact email address is not updated
Problematic – Soft Bounce Problematic Soft-bounced Contact Contact email address has problem, and the system has ever received soft bounced email
Problematic – Hard Bounce Problematic Hard-bounced Contact Contact email address has problem, and the system has ever received hard bounced email

Contact Type

One of the data fields Contact Type is to identify how the contact information are entered to the system.

Key-in Records are entered to the system one by one
Import Records are imported to the system
Opt-in Records are created through the opt-in form on your website, and all opt-in contacts are gone through the process of double opt-in