Group

A Group is a list of contacts which is mainly used for sending email and SMS campaign.


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Access Type

Type Description
Personal Group The group is readable by owner only.
Public Group The group is readable by all other users of the same account.

Group Type

Type Icon Description
Static Group Static Group It memorizes specific contacts when it is created/updated. Group contacts will not be changed unless through manual manipulation.
Dynamic Group Dynamic Group It memorizes the selection criteria. Contacts are dynamically selected when it is being accessed. This dynamic changing nature gives the benefit of self group maintenance where any changes of contact (modification/addition/deletion) will result in automatically update of group(s).

System Groups

Type Icon Access Type Group Type Modifiable Description
Test Send Group Test Send Group Public Static Yes Whenever you click on the "Test Send" button under "Create Email Campaign" or "Create SMS Campaign", test email / sms for preview purpose will be sent to this group. Maximum number of contacts is limited to 10.
Unsubscribe Group Unsubscribe Group Public Static No People who click and confirm the "Unsubscribe Me" link in the email footer will fall into this group and no more email / sms will be sent to them.
Hard Bounce Group Unsubscribe Group Public Static No People who have invalid email address will fall into this group and no more email will be sent to them.