Credit Sharing


What is Credit Sharing

You can share your email or SMS credits to other users by enabling Credit Sharing.

In our system, there are 2 roles related to Credit Sharing:

Credit Owner

User that own the credits. He/She can use his/her credits directly and share to the others at the same time.

Credit User

User that consume credits, either owned by himself/herself or the others.

In a single user environment, Credit Sharing is not enabled as Credit User is also the Credit Owner. With multiple users, you can enable it and consolidate all credit consumption into a single user account. As it is always cheaper to buy one large plan than multiple small plans (especially when you want to share unused credits among users), Credit Sharing always saves you money and creates less wastage.


Setting Up Credit Sharing

Reminder

Your User Role must have the right to View User List and Edit User to set up Credit Sharing. Contact your administrator if you cannot find User section in Admin.

Learn more about User Role and enabling function.

Step 1: Navigate to "User"

Enter User section under Admin.

Click "Admin" at the top right corner
Select "User"

Step 2: Edit User Information

For example, John wants to share his credit to Peter. Identify Peter in User List and click its Edit icon.

Edit Peter's profile

Step 3: Set Credit Owner under Advanced Settings

First, click Advanced Settings in the bottom part of the user's profile.

Click "Advanced Settings"

In row Credit Owner, select the source of credits. In the above example, set Peter's Credit Owner to John.

Select John in "Credit Owner"

Click Save to close the Advanced Settings window.

Click "Save"

Step 4: Save User Information

Remember to click Save in User Information. Otherwise no changes are made.

Save the user information

Changes in Plans and Billing

When you are using other user's credits, by default you will see your Credit Owner's information in Overview, Credit Usage and Order History. A reminder message will appear on this configuration.


Overview

You will see your Credit Owner's remaining credits and plans information.

Your Credit Owner's information

Credit Usage

You will see the credit usage of:

  1. Your Credit Owner, and
  2. All other Credit Users who share on your Credit Owner's credits

For example, if Peter and Mary are using John's credits, Peter can see both Mary and John credit usage.


Order History

You will see the order history of:

  1. Your Credit Owner, and
  2. All other Credit Users sharing your Credit Owner's credits

For example, if Peter and Mary are using John's credits, Peter can see both Mary and John order history.


Billing Information

Credit Sharing does not affect Billing Information. By default you can only view your own Billing Information, regardless of your Credit Owner.

All your purchase will use your own billing information, but the purchased credits will be assigned to your Credit Owner.


Purchase with Credit Sharing Enabled

When you are using other user's credits, everything you purchase will be assigned to your Credit Owner. It is not possible to purchase for yourself only when credit sharing is enabled.

If you really want to purchase for yourself only, you must stop your Credit Sharing setting. Refer to Setting Up Credit Sharing, edit your user information and change your Credit Owner back to yourself before placing any order.