Contact Management
A [Contact] is an individual.
You can keep a detailed company record by adding available contact records to it.
A set of good contact records can help salesman to maintain an up-to-date contact channel of prospect, customer, partner or provider.
Contact Status
The data field [Contact Status] is to identify the validity of contact information after an email marketing campaign.
| Valid |  | Contact email address is valid, able to send email |
|---|---|---|
| Obsolete |  | User has manually changed the status from [problematic] to [obsolete] to indicate such contact email address is not updated |
| Problematic - Soft Bounce |  | Contact email address has problem, and the system has received soft bounced email |
| Problematic - Hard Bounce |  | Contact email address has problem, and the system has received hard bounced email |
Contact Type
One of the data fields [Contact Type] is to identify how the contact information are entered to the system.
| Key-in | Records are entered to the system one by one |
|---|---|
| Import | Records are imported to the system |
| Opt-in | Records are created through the opt-in form on your website, and all opt-in contacts are gone through the process of double opt-in |